Portage Communications in Sandpoint, ID, US (United States)

www.portagecommunications.com/content/view/10/44/

Company Overview:

Complete and affordable workforce management software, call center scheduling and management software with automatic call distribution - acd - for managing your inbound call center., Complete and affordable workforce management software, call center scheduling and management software with automatic call distribution - acd - for managing your inbound call center.

Company Statistics:

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Contact Details

Address:13827 West Pine Street, Sandpoint, ID, 83864, United States

Telephone:208-263-6776

Fax:

Web:http://www.portagecommunications.com/content/view/10/44/

Simulation Software

Adobe Captivate 4: Screen Recording Software. Free Trial

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Fashion Software

User-Friendly Enterprise S/W. Gain Visibility, Reduce Cost. Get Info!

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Simulation Software

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Pages on Portage Communications's website :

Workforce Management Software, Call Center Scheduling Software&Call Management Software

Portage Communications' workforce management software products are the most affordable and flexible software tools available for managing your small to medium sized inbound call center.

Call Center Software, ACD Software, Automatic Call Distributor, ACD / Simulation

With SimACD you can now test and try out different numbers of agents and inbound lines in a computer simulated automatic call distributor (ACD) before actually implementing them in your call center!

Call Center Software - Frequently Asked Questions

Call Center Designer is a powerful tool designed for call center managers to determine the most efficient staffing levels for each period of time throughout their workday.

Portage Communications Releases AgentTime Call Center Scheduling Software

Seattle, WA - Portage Communications has announced the release of its much-anticipated AgentTime Scheduler for call centers. This affordable new agent scheduling solution is designed specifically for small and medium sized call centers.

Call Center Scheduling Software / Workforce Management

agent employee schedules from a database of agents, shift definitions, agent availabilities, agent preferences and agent priorities entered by the call center manager.

News:

Workforce Optimization Needs Higher Priority

Blog | ...in workforce optimization applications from companies such as Click Software in partnership with SAP, Oracle, Portage Communications, Kronos and a variety of other companies that have all developed applications designed to optimize the time...

www.itbusinessedge.com/cm/blogs/vizard/workforce-optimization-needs-higher-pri...