Knowledge Systems Design Inc in Newport Beach, CA, US (United States)

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Knowledge base systems, also known as expert systems, are a facet of Artificial Intelligence (AI). AI is a sub-field of computer science that focuses on the development of intelligent software and hardware systems that emulate human reasoning techniques and capabilities. 

Knowledge is a critical component of your business. Imagine if your most valued and intelligent employee never left the office, never retired or took a leave of absence. What if this employee's knowledge was available to everyone in your company for reasoning and decision making? 

The key to excellent customer support is knowledge. In-depth product knowledge solves a customer's problem the first time. Configuring a new system correctly assures a problem free start-up and a satisfied customer. 

Knowledge base systems have their roots in Artificial Intelligence. Many of the technologies used today to implement knowledge base systems were originally conceived in the field of Artificial Intelligence.