Fluency Voice Technology Ltd in Boston, MA, US (United States)
Company Overview:
Engineering Services, Computer Services, Welding, Computer Network Services, Components to Specification, Store Fitting Design, On Site Welding, Routers, Change Control Services, Performance Analysis Services, Managed Web Site Services, Hosted Exchange Services, Monitoring System Consultancy available from Fluency Voice Technology Ltd based in Boston, MA. Click the links below to visit our website or contact us via our profile page.
Company Statistics:
ViewContact Details
Address:225 Franklin Street, 26th Floor, Boston, MA, 02110, United States
Telephone:20-8237-6262
Fax:
Sponsored Links
Change Control Management
Easy To Use, Fully Integrated ITIL Solution. Free 14-Day Trial Today!
Pages on Fluency Voice Technology Ltd's website :
Properly implemented speech applications have a compelling ROI and a low Total Cost of Ownership (TCO). Speech applications also improve customer satisfaction – research shows that 80% of callers prefer speech over ‘touch tone’ systems.
Fluency develops the Virtual Speech Agent (VSA) Suite™, a fully integrated speech recognition application suite that enables callers to utilise several self-service options by speaking naturally as if to a live agent.
Ever-increasing customer expectations and new, more capable technology have presented Utility Companies with an entirely new set of strategic challenges. Placing a premium on delivering first class customer service, Utilities must balance this need with some specific industry challenges:
Our specialists work to analyse objective and subjective data to determine the usability of the existing system. This is done through business metrics such as call success rates and traffic volumes, as well as monitoring, recording, transcription and analysis of live calls.
Philip joined Fluency as CEO in January 2005 with over 20 years experience in the technology industry and a first-rate track record of growing software companies in both Europe and the USA.
Web Pages:
Fluency Voice Technology - News Room - Press Releases
Web
|
...Enable Call Centres 10th May 2004 Kennet Venture Partners Ltd And Favonius Ventures Invest £6 Million In Fluency Voice Technology Ltd 26th March 2004 email this page request a call Related Links Events Press Coverage Customer...
Aculab
Web
|
...Encoded Ltd Envox Worldwide Ericsson Nikola Tesla EveryWare Ltd EXCELSIS Business Technology AG Fluency Voice Technology Ltd Foremost Systems / Advanta GIquadrat Giza Systems Glifo Technology s.r.l. Globitel Group...
Fluency - Kennet Venture Partners Ltd and Favonius Ventures invest £6 million in Fluen...
Web
|
...invest £6 million in Fluency Voice Technology Ltd. 26 March 2004 London...invest £6m ($11m) in Fluency Voice Technology Ltd ("Fluency"), the UK...com, 020 7629 8035 Fluency Voice Technology Ltd Alex Green, alex...
Fluency - Talk to Fluency Voice about SR at Call Centre Expo 2004
Web
|
...Alliances Talk to Fluency Voice about SR at Call Centre Expo 2004 22 September 2004 LONDON, UK — Fluency Voice Technology Ltd, the global provider of speech recognition applications, will be exhibiting at Call Centre Expo, Europe...
Johnson
Web
|
...and its client base to ensure the successful delivery of client projects now and for the future” About Fluency Voice Technology Ltd Fluency Voice Technology is a leading provider of packaged speech recognition applications for use in call...
